The Barbara Streisand Effect: Dealing with Negative Online Reviews

Pop quiz: Imagine a patient just left you a terrible online review on Yelp. What do you do?! We are joined by one of our experts, Amanda Skerski, who is VillageMD Vice President of Marketing and Communication. We will walk you through what you can do, what you shouldn’t do, and some practical tips……and what Barbara Streisand has to do with all of this!


Thank you to all of our loyal listeners, or as we call them, Smarties! Send us a picture of you listening to sharon@villagemd.com, and you will be entered for a chance to win Working Smarter merch. If you enjoy the podcast, we want your help in spreading the word! Share this episode with your friends and colleagues.

Can Physicians Promote MA Plans?

With the Medicare Advantage selection season upon us, we know marketing regulations can be confusing for everyone. In this episode, we are joined by Michael Adelberg, an attorney from Faegre, Baker, and Daniels. We provide a summary of how traditional Medicare differs from MA plans, and the dos and don’ts for talking with patients about these plans. Feel free to reach out to us if you have any further questions about this content. We are here to help you stay compliant!

Thank you to all of our listeners for your comments and feedback. We love hearing from you! We are now available on Apple, Spotify, or wherever you get your podcasts. Don’t forget to subscribe and leave us a rating or comment.