Pop quiz: Imagine a patient just left you a terrible online review on Yelp. What do you do?! We are joined by one of our experts, Amanda Skerski, who is VillageMD Vice President of Marketing and Communication. We will walk you through what you can do, what you shouldn’t do, and some practical tips……and what Barbara Streisand has to do with all of this!


Thank you to all of our loyal listeners, or as we call them, Smarties! Send us a picture of you listening to sharon@villagemd.com, and you will be entered for a chance to win Working Smarter merch. If you enjoy the podcast, we want your help in spreading the word! Share this episode with your friends and colleagues.

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